Position Purpose:
The primary purpose for this position is to maximize the sale of lottery tickets through effective account management for established and prospective retailers.
Major Tasks, Responsibilities and Key Accountabilities:
The following duties are normal for this job and should not be construed as exclusive or all-inclusive. Other duties may be required and assigned.
- Ensures that all TEL sales goals and requirements are consistently met at the retailer level
- Recruits potential retailers and follows-up on the application process
- Promotes and merchandises lottery products at retailer locations within an assigned geographic area
- Train retailers with reference to the sale of lottery products and the operation of related equipment
- Functions as the TEL’s primary contact for all TEL departments at the retailer level
- Responsible for communication between retailers and TEL departments as required
- Responsible for investigation, collection and/or resolution of retailer debts as requested by management
- Monitors and trains retailers in Inventory Reconciliation
- Establishes and maintains excellent rapport with retailers
- Motivates and educates retailers and players
- Implements promotional activities, including the delivery and placement of signage and materials
- Coordinates and monitors retailer in-store promotions
- Participates and assists in special events and promotions, including site set-up, site breakdown and the sale of Lottery products
- Maintains complete and accurate records as required by management
- Responds to questions, concerns and requests for information by email, telephone, in person or by mail from retailers and players
- Delivers and picks up instant tickets as directed by management
- Maintains records and ensures that company assigned vehicle is serviced at designed intervals
- Utilizes and maintains a company assigned Lottery vehicle to conduct Lottery business which requires a valid Tennessee Driver’s License. Ensures the vehicle is serviced at designated intervals and completes all required vehicle documentation
Education and/or Experience:
High School Diploma or GED is required. Bachelor’s degree in business administration, Marketing or related field preferred.
Two or more years of sales, promotion and merchandising experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job required.
Other Qualifications:
Must be able to travel intra-state using company vehicle. Must maintain a valid Tennessee Driver’s License at all times.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; demonstrate dexterity, handle or feel; reach with hands and arms; talk and hear. The employee must occasionally lift and/or move up to 50 pounds.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this position.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines. The noise level in the office is usually moderate.
